conditions for workshops

complimentary service
innercityoga includes full comfort in the workshops' fees, like complimentary towel service for class and shower and yogamats

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payment options
innercityoga honors the following major debit and credit cards:
· ec-direct
· postcard
· visa
· master
· amex
· diners

to make a money transfer (wire)
please contact us directly to make a money transfer.

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for all reservation requests
reservation only accepted when paid in full in cash, by ec-, postcard, or credit card at the moment of the request. all requests without a valid credit card number or expiry date, or beyond the specific deadlines, are not accepted and not eligible for any earlybird rates. earlybird rates cannot be granted retroactively. no discussions!

reservation by e-mail or by phone
if you wish to reserve by e-mail or by phone, please indicate your valid credit card number together with the expiry date. the amount is charged to the card at this moment and a confirmation sent by e-mail.

reservation completed
once the reservation is completed, possible late cancellations or reimbursements cannot be accepted.
no exceptions. thank you for your understanding.

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earlybird rates
we offer earlybird rates for some workshops for those who decide to reserve early. to benefit from the earlybird specials, your payment needs to be received together with your reservation request, within the deadlines indicated. earlybird reservations cannot be granted retroactively or are refunded. thank you.

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student rates
student rates vary depending on the events' specifications. please have a valid student id ready when you register, max. age: 30 years
no student id = no discount !

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non-members quota
innercityoga offers non-members to join the workshops, though restricts the number of non-members to a predefined quota of the projected total of participants.
once this quota is full, non-members new requests are put on the waiting list.

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cancellations of scheduled group classes
only classes that are replaced by a special workshop are cancelled. all other scheduled group classes take place as indicated.

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conditions for making up for a missed class within our specialty sessions (pre-&postnatal, beginners)
please follow these basic rules to benefit from our offer to make up for a missed class:

1. e-mail us 24 hours prior
:please inform us by e-mail at least 24 hours prior to the class you’ll be missing.
attention: only requests by e-mail are considered for making up a class. any requests transmitted orally by phone or at the frontdesk or to the teacher cannot be considered.

2. confirmation & print
you will receive confirmation by e-mail that you are entitled to make up the class in question; at the same time your name and number of make up classes are put on the make up list.
print: please print this confirmation and hand it to the teacher of the make-up class.

3. retroactive requests
any request reaching us less than 24 hours prior the class in question or only after the class cannot be considered for making up.

4. validity
a missed class needs to be made up within the session's duration. the make-up class' validity expires on the day the session extends.

5. non-reimbursable
unused classes cannot be reimbursed, no matter what reason led you to miss the class.
unused classes cannot be reported into the next session.

6. which class to choose from
you may take another class from our collective schedule to make up for the missed class.

pregnant women: please take either the monday 6pm-7pm gentle hatha or the thursday 9.30am-10.45am class.
the other group classes do not suit your specific needs.

beginners: any hatha class

7. no discussions
we treat everyone equally, so please follow these simple rules to benefit from make up classes.
non-respecting the conditons mentioned above will simply not grant you any make-up class;
only when your name is on the make-up list, you may take part in another class without any additional costs; if not, the fee for that class is due.
no discussion, thank you

thank you for your understanding,
your team at innercityoga